✨ Features Update

🎨 Rebranding: Dashboard Visual Alignment (Phase 1)

We’ve applied surface-level rebranding updates across the dashboard to better align with the new Reusely brand identity without introducing major structural changes.

What’s included:

• Updated primary and secondary brand colors

• Improved neutral palette and semantic colors (info, success, warning, danger)

• Typography refinements for better consistency

• New favicon applied across the platform

• Introduction of design tokens for scalable styling

• Visual updates applied to core UI elements (buttons, inputs, tabs, labels, etc.)

⚠️ This is not a full redesign and does not include a new design system rollout.

👉 This is a foundational step toward a future Design System v2.

🧾 Customer Portal: Seller Accepted Message Templates

You can now fully customize the confirmation message shown to customers after they accept an offer.

What’s new:

• Added Mail-In Accepted Offer template

• Added In-Store Accepted Offer template

• Fully editable message content

• Support for dynamic token shortcodes, including:

  • {:company-phone}

  • {:location-phone}

  • {:company-email}

  • {:location-email}

  • {:customer-address}

These templates help you provide clearer instructions and a more branded post-acceptance experience.

👉Learn more about Customer Portal

📥 Exports: Faster & More Reliable Downloads

We’ve improved the export experience by removing email delivery and replacing it with direct downloads.

What’s improved:

• Exports now download directly from the app

• Real-time status tracking (queued, processing, ready, failed)

• Progress indicator for better visibility

• Clear messaging on navigation and interruptions

• Retry option for failed exports

This ensures faster access and reduces the risk of missed or delayed export files.

🧩 Custom Workflows: Create Columns in Custom Status

You can now create custom columns directly while working within a custom status.

What’s improved:

• No need to leave the workflow to add columns

• Works across all buyback types (Mail-In, In-Store, EasySell, Batch Quote)

• Immediate availability after creation

• Built-in validation to prevent invalid or duplicate columns

This removes friction and improves workflow configurability.

👉Learn more about Offer Management

🌍 Customer Portal: Language Selection

Customers can now choose their preferred language directly in the Customer Portal.

What’s new:

• The language selection dropdown is available after login

• Consistent experience with other localized areas

• Improved accessibility for global users

📊 Data Updates

🆕 New Catalog Additions

We’ve expanded the catalog with the latest devices and accessories.

Examples include:

• Samsung Galaxy S26 series

• Samsung Galaxy Buds 4 / 4 Pro

• Apple iPhone 17e

• Apple iPad Air (M4)

• Apple MacBook lineup (M5 series)

• Garmin Venu 4

• Soundboks speakers

Also, we’ve made naming corrections and standardizations for better consistency.

Examples include:

• Lens naming simplification (Laowa FF II series)

• Flash model standardization (Godox V480 series per mount type)

👉 See the full list in the Data Updates Help Guide March 11 and the Data Updates Help Guide March 14.

✨ More improvements are on the way!

✨ Features Update

🎨 Rebranding: New Logo & Favicon

We’ve rolled out the new Reusely branding across the app.

• Updated logo on Login, Sign Up, Create Company, Add-ons, and Request Item pages

• New favicon applied across browser tabs and bookmarks

• No functional impact, verified in staging and production

This marks the first visible step of our rebranding rollout.

👉Learn more about Rebranding: New Logo & Favicon

🌍 Multilingual Support (Internal App)

Reusely now supports multiple languages for internal user workflows.

• Automatic language detection on first launch

• Manual language selector in User Settings

• All internal UI elements localized (navigation, onboarding, tooltips, notifications, system emails, forms, and error messages)

⚠️ End-customer-facing content is not automatically translated.

👉Learn more about Multilingual Support (Internal App)

🔧 RepairDesk Integration: More Sync Control

We’ve enhanced the RepairDesk integration to give you more control over inventory syncing.

You can now independently enable or disable syncing for:

• Bulk Quote

• EasyOffer

Mail-In and In-Store behavior remains unchanged.

👉Learn more about RepairDesk Integration: More Sync Control

📊 Catalog Expansion

We’ve significantly expanded the catalog to support broader coverage for buyback and trade-in.

🆕 New Additions Include

• Tracking Devices (e.g., Apple AirTag models)

• Digital & Action Cameras (Canon, DJI, GoPro, Leica, Sony, and more)

• Fishing Rods (G. Loomis, Sage)

• Camera Accessories

• Major Lens expansion across Sigma, Tamron, Sony, Nikon, Leica, and others

🔄 Product Update

• Insta360 Go 3S is now separated into 64GB and 128GB variants

📝 Category Naming Update

• G. Loomis Asquith models are now clearly separated into pre-2026 and 2026+ versions

👉 See the full list in the Data Updates Help Guide

Review your pricing rules after enabling new items to ensure accurate buyback values.

More improvements are on the way!!

✨ Features Update

🧾 More Flexible Manual Offer Fields

Creating manual offers is now more flexible. Previously, item name, category, and condition were required. You can now show or hide it, and add new fields. Keeping the form as simple or detailed as your team needs.

👉Learn more about How to Manage Custom Offers

📊 Data Update

We’ve expanded your catalog with new data on OnePlus and the Golf Clubs category, and introduced a new category.

🆕 New Data Added

• OnePlus

OnePlus 15, OnePlus 15R

• Golf Clubs

Callaway, TaylorMade, Cleveland, XXIO, and more.

👉 See the full list in the Data Updates Help Guide

🆕 New Category Added

We’ve expanded the Power Tools category to include drills, saws, grinders, sanders, routers, nail guns, cordless ratchets, combo kits, batteries & chargers, and other professional jobsite tools.

👉 Browse the Power Tools catalog

These updates help you broaden your buyback coverage while keeping your catalog accurate and up to date.

⚙️ Stability Improvements

We’ve also made improvements for smoother performance.

• Exporting Data Feeds on the EU Region works more reliably.

• Manual Pricing is now more stable and reliable.

• Images now display correctly in emails.

Thanks for staying up to date with Reusely. More improvements are on the way!

✨ Features Update

🔁 Custom Workflows Across All Buyback Types

You can now use Custom Workflow across all buyback types (Mail-In, In Store, Bulk Quote, and Easy Offer). Giving more flexibility to shape the buyback process around how your team actually works.

👉 Learn more about the Custom Workflow.

💰 New Pricing Source: Recomresale (BuybackBoss)

Reusely now supports pricing from Recomresale (BuybackBoss), giving you more pricing options, broader market coverage, and greater flexibility to instantly sell high-value items with confidence.

📊 Data Update

We’ve refreshed the MacBook catalog with newly supported MacBook Air and MacBook Pro models to keep your data accurate and up to date.

🆕 New Data Added

• MacBook Air

  • 13-inch (2018, Intel)

  • 13-inch & 15-inch (2024, Apple M3)

• MacBook Pro

  • 13-inch (2020, Intel)

  • 14-inch (2023, Apple M3 / M3 Pro / M3 Max)

  • 15-inch (2018, Intel, Radeon Pro Vega)

👉 See the complete list in the Data Updates Help Guide

⚙️ Stability Improvements

We’ve shipped several fixes to keep things running more smoothly:

• Inventory exports now show more accurate values.

• Inactive/unavailable items are hidden and can’t be selected.

• Localization content improved for Finnish and Swedish.

• Payment processing is more stable.

• Bulk Quote status changes are more reliable.

• Category error warnings have been fixed.

More updates are on the way. Thank you for using Reusely!

📊 Data Update

To keep your catalog aligned with the official product lineup, we’ve removed outdated items:

• Apple iPad Pro Nano‑texture models (M4 and M5, 11‑inch and 13‑inch, across Wi‑Fi and Wi‑Fi + Cellular, 256GB and 512GB)

🆕 What’s New

We’ve also added a new device to your catalog:

• Samsung Galaxy A36 5G

This keeps your inventory accurate and your buyback offers more reliable, helping you build stronger trust with your customers.

📊 Data Update

We’ve cleaned up several camera lens names so they’re easier to search, filter, and manage in your catalog. Here’s what changed:

Nikon

• Nikon Z 40mm F2 → Nikon Z 40mm f/2

• Nikon Z 85mm F1.2 S → Nikon Z 85mm f/1.2 S

• Nikon Z 14-24mm F2.8 S → Nikon Z 14-24mm f/2.8 S

• Nikon Z 26mm F2.8 → Nikon Z 26mm f/2.8

• Nikon Z 28mm F2.8 (SE) → Nikon Z 28mm f/2.8 SE

• Nikon Z 17-28mm F2.8 → Nikon Z 17-28mm f/2.8

• Nikon Z 24mm F1.7 → Nikon Z DX 24mm f/1.7 

Olympus

• Olympus M.Zuiko Digital ED 12-45mm F4.0 PRO → Olympus M.Zuiko Digital ED 12-45mm f/4 PRO

Tokina

• Tokina AT-X 16-28mm F2.8 PRO FX Nikon → Tokina AT-X 16-28mm f/2.8 PRO FX Nikon

Fujifilm

• Fujifilm GF 45-100mm F4 R LM OIS WR → Fujifilm GF 45-100mm f/4 R LM OIS WR

Tamron

• Tamron 28-300mm F4-7.1 Di III VC VXD Sony E → Tamron 28-300mm f/4-7.1 Di III VC VXD Sony E

Leica

• Leica M11-P Safari Edition → Leica 20235 M11-P Safari Edition

Laowa

• Laowa 12-24mm f/5.6 Zoom Shift Canon RF-S → Laowa 12-24mm f/5.6 Zoom Shift CF Canon RF

• Laowa 12-24mm f/5.6 Zoom Shift L-mount → Laowa 12-24mm f/5.6 Zoom Shift CF L-mount

• Laowa 12-24mm f/5.6 Zoom Shift Nikon Z DX → Laowa 12-24mm f/5.6 Zoom Shift CF Nikon Z

• Laowa 12-24mm f/5.6 Zoom Shift Sony E → Laowa 12-24mm f/5.6 Zoom Shift CF Sony FE

That’s a wrap on our 2025 updates. Thanks for staying tuned to Reusely’s catalog, and wishing you a great new year! 🎊

✨ Features Update

📦 Resend Shipping Labels Instantly

You can now resend a shipping label directly from the kebab menu on the Offer Details page. These features were designed to confirm the shipping label without the hassle of manual entry. Customize the email content in Notifications Settings > General > Resend Shipping Label.

👉Learn more about setting up the resend shipping label here

🏷️ Clearer “Cancelled” Status for Easy Offer

Easy Offer now includes a Cancelled sub-status alongside Active Offer, so the cancelled offers stay visible instead of disappearing from your view. Easier to separate active, archived, and cancelled offers for smoother management and more accurate reporting.

👉 Learn more about the Easy Offer workflow here

🌍 New: Localization Options

Serve global customers without logging into multiple Reusely accounts. You can now manage multiple languages in a single account for widgets, emails, notifications, receipts, and portal customers. Customers can choose their preferred language for all communications, consistent with their chosen language.

👉Learn more about localization settings here

⚙️ Safer, Smarter API Security

We’ve updated Reusely's authentication to keep your keys safer and your setup simpler. The widget now uses only x-tenant-id, the Public API uses only x-api-key, and the Admin API uses only x-secret-key.

👉Learn more about Reusely’s Public API here

📊 Data Updates

🆕 What’s New

We’ve expanded the Video Games category, added new data for Power and Cables, Controllers, and Accessories, and updated category names for better accuracy.

• Update Video Games categories, including Atari, Nintendo, PlayStation, Xbox, and Sega

• New Power and Cables, Controllers, and Accessories, including DS, 3DS, Wii, Wii U

• Clearer Game System category names

These improvements make it easier to find, manage, and trade in gaming items.

👉 See the complete list in the Data Updates Help Guide

⚙️ Stability Improvements

We’ve made several enhancements to deliver a smoother, more reliable experience:

• Exports are now more accurate, reflecting your selected filters without unexpectedly grouping items.

• The Trade-In button works more consistently across all categories.

• Unaligned offer statuses are usually affected by shipping courier updates.

Thanks for keeping up with Reusely! We’re continuing to improve your experience.

✨ Features Update

⚙️ A Smoother, More Intuitive Settings Navigation Experience

We’ve upgraded the Settings experience with a new collapsible sidebar, making it faster and easier to move between pages. The Add-Ons page is now neatly organized under Settings > Advanced Settings for quicker access.

👉 Learn more about Reusely’s Settings Page here.

📣 New Staff Notifications for Offer Updates

Your team can now stay fully informed. In addition to “New Offer” alerts, we’ve added notifications for Offer Accepted and Offer Rejected, including support for the new {:rejection-reason} code to show the customer’s submitted reason.

👉 Learn more about Offer Accepted and Offer Rejected.

📍 Clearer Guidance When Removing Locations

When deleting a Mail-In or In-Store location, you’ll now see a clear reminder that the location will remain visible in Offer Management. Additional improvements ensure the deleted location stays accessible where needed.

👉 Learn more about removing locations here.

📊 Data Updates

🆕 What’s New

We’ve expanded your catalog with new wearable items to support a broader range of trade-ins. This update includes the Smart Rings and Smartwatches, keeping your device list up to date with market trends.

Smart Rings:
Oura Ring 4 Ceramic, Oura Ring 4, Oura Ring 3, and Oura Ring 2

Smartwatches:
Google Pixel Watch 4

⚙️ Stability Improvements

We’ve introduced several updates to deliver a more accurate, smoother, and reliable experience overall:

• Pricing now reflects the correct values based on its source.

• Offers are now more precise and consistent in search.

Thank you for staying up to date with Reusely. More updates are coming soon.