🏷️ Internal Trade-In Events & Offer Tags

We've added support for Custom Method Internal Event Locations and Offer Tags to help businesses manage internal trade-in events and workflows.

What's included:

• Custom Method locations for internal trade-in events

• Customer Visibility toggle to hide locations from customer-facing widgets

• Offer Tags with filtering and export support

• Instant Offer badge visibility

• Auto-apply tags during Trade-In sessions

• Integration with Workflow Settings, Notifications, Localization, Customer Portal, and Offer Management

• Available on Growth plans and above

👉 Learn more about Custom Method Locations and Offer Tags.

💰 Payout Bonus Rules

We've introduced a new bonus engine for payout incentives.

What's included:

• New Bonuses tab under Settings → Payouts

• Percentage and fixed amount bonus rules

• Targeting by payout method, user email, user role, offer date, and offer tag.

• Priority-based bonus matching

• Automatic migration of existing payout bonuses

• Bonus recalculation when payout methods or item values change

• Optional tag assignment during Trade-In creation

👉 Learn more about Bonus Rules.

🔐 Item Lock Hold Enhancements

We've expanded the Item Lock Hold functionality for managing locked devices.

What's included:

• New "Mark as Locked" and "Mark as Unlocked" actions on the offer detail.

• Ability to return items back to Item Lock Hold.

• Manual unlock verification support.

• Restricted to supported lockable device categories.

• Improved validation and audit logging.

👉 Learn more about Handling Activation-Locked Devices.

📍 Custom Location Access Permissions

We've added location-level permission controls for Custom Locations.

What's included:

• Per-location access permissions

• Users only see authorized locations

• Dashboard location selector respects permissions

• Automatic location selection when users only have access to one location

• Improved multi-location security and workflow management

👉 Learn more about Roles and Permissions.

📊 Data Updates

🆕 New Catalog Additions

We've added new devices and categories to the catalog, including:

• Honor 600 5G Series

• Nintendo Switch V2

• Casio DR-210TM

• Bang & Olufsen TVs

• Bang & Olufsen Speakers

🔄 Catalog Updates

• Samsung Galaxy A16 5G now available in 128GB and 256GB variants

• Panasonic MFT 14-140mm F/3.5-5.6 ASPH Power OIS Lumix G Vario renamed to Panasonic Lumix G Vario 14-140mm f/3.5-5.6 Power OIS WR

👉 See the full list in the Data Updates Help Guide.

✨ More improvements are on the way!