🔢 Customer Portal IMEI/SN Visibility

We've improved product visibility in the Customer Portal by displaying IMEI/SN information directly within each item card.

What's included:

• IMEI/SN displayed directly under each product across all purchasing methods

• No need to open the More menu to view device identifiers

• Products without IMEI/SN data do not display empty fields

• Optimized layouts for both desktop and mobile experiences

👉 Learn more about the Customer Portal.

❌ Manual Quote Decline Flow

We've streamlined the Manual Quote workflow by allowing businesses to reject unsuitable items directly from the Offer Details page.

What's included:

• Yellow information banner for pending Manual Quotes

• Ability to manually decline Manual Quotes directly from the Offer Details page

• Dedicated email templates for Mail-In Manual Quote Rejection and In-Store Manual Quote Rejection

• Automatic email triggering based on quote type

👉 Learn more about Managing Manual Quotes.

🖼️ Data Feed Product Image URLs

We've enhanced the Data Feed by adding product image support.

What's included:

• Product image URL fields in the Data Feed API response

• Matching image fields in the Data Feed add-ons table

• Safe handling for products without images by returning empty values

👉 Learn more about the Data Feed API.

🧾 Receipt Redesign

We've redesigned receipts to provide a cleaner and more professional customer experience.

What's included:

• Updated layouts across all purchasing methods

• Improved business branding with prominent logo and company name placement

• Better organization of offer, shipping, item, and payout information

• Enhanced print and PDF compatibility

• Adaptive layouts for Batch Quote contracts

👉 Learn more about Receipt Settings.

⚙️ Conditional Question Guardrails & Visibility Controls

We've added more flexibility and protection to conditional question configuration.

What's included:

• Minimum pricing guardrails at the condition level

• Question visibility settings for public widgets and In-App Trade-In

• Dashboard badges for guardrail and visibility status

• Global failsafe to prevent zero or negative offer values

• Freeze rules to prevent guardrail updates from affecting existing offers unless recalculated

👉 Learn more about Conditional Questions.

📊 Data Updates

🆕 New Catalog Additions

We've expanded the catalog with new PSP game titles, action cameras, camera bodies, lenses, accessories, binoculars, and calculator models.

Examples include:

• DJI Osmo Action 6 Adventure Combo

• DJI Osmo Pocket 4 Creator Combo

• GoPro Mission 1 PRO Grip Edition

• Canon EOS R6 V body

• Sony A7R VI body

• Leica M11-P body Metal Gray

• Canon RF 20-50 F/4 L IS USM PZ

• Panasonic Lumix S 40mm F/2

• Sony FE 100-400mm F/4.5 GM OSS

• Texas Instruments TI-84 EVO

🎮 PSP Catalog Expansion

We've also significantly expanded the PSP games catalog with popular titles across multiple genres.

Examples include:

• GTA: Liberty City Stories PSP

• God of War: Chains of Olympus PSP

• Crisis Core: Final Fantasy VII PSP

• Monster Hunter Freedom Unite PSP

• Persona 3 Portable PSP

• Kingdom Hearts: Birth by Sleep PSP

• Silent Hill: Origins PSP

• LittleBigPlanet PSP

• The 3rd Birthday PSP

👉 See the full list in the Data Updates Help Guide for June 11 and June 15.

✨ More improvements are on the way!