✨ What's New: Features & Improvements – October 2, 2026
📊 Catalog Pricing Table Sorting
You can now sort the Catalog pricing table by item name or by price, making it easier to find and review pricing across your catalog.
What's included:
Sort item names A→Z or Z→A
Sort by price in any condition column
Sorting applies across all results, including additional pages
Sorting also works with search results
👉 Learn more about the Pricing Setup Guide.
📧 Customizable Email Notice on Widget
Merchants can now display a custom message underneath the email field in the Widget.
What's included:
New Email Notice toggle under Widget Settings
Add a custom message for customers
Useful for notices about email delivery, such as Outlook or Hotmail deliverability
Supports different messages for each language through Localization
👉 Learn more about the Widget Settings.
🎨 Item Color in Offers and Integrations
Item color is now available in more areas of Reusely, making it easier to identify specific devices and products.
What's included:
Item color is now displayed in offer tables
Item color is included in exports
Item color is available through API payloads
Item color is included in webhook payloads
👉 Learn more about the Customize Column.
🔄 Previous Offer Status in Webhooks
Webhook payloads now include the previous offer status, making it easier for integrations to track exactly how an offer changed.
What's included:
New
previous_statusfieldShows the status before the latest change
Makes status transitions easier to track
Example:
Activation Lock Hold → Being Inspected
👉 Learn more about the Webhook.
📊 Custom Method Reporting
Reports now support Custom Method, providing more accurate offer, customer, and referral performance data for merchants using custom purchasing methods.
What's included:
Custom Method offers are included in reporting
Customer performance is reported correctly
Referral performance includes Custom Method activity
👉 Learn more about the Offer Reports.
📝 Offer Details Improvements
We've made several improvements to Offer Details to make it easier to review and edit.
What's included:
Improved item editing
Better handling of item information
Photos and media can now be managed for each inspected item
A more streamlined experience when reviewing inspected items
👉 Learn more about the Mail-In Offer Details.
🔎 Improved Model and Location Search on Price Adjustment Setup
The search field in the Select Models and Select Locations dropdowns is now easier to access.
What's included:
Search stays visible at the top of the dropdown
Search is ready to use as soon as the dropdown opens
Existing search functionality remains unchanged
👉 Learn more about the Pricing Setup Guide.
📧 Email Automations
We've consolidated the separate Workflow and Notifications settings into a single Email Automations page, making it easier to manage automated emails in one place.
What's included:
Workflows are now organized as Status Automations
Notifications are grouped into Customer, Staff, and General
Automations are organized by Offer Type
Supported Offer Types include Mail-In, In-Store, Bulk Quote, and Easy Offer
Added Customer Portal stage mapping for custom statuses
Added the Phase 1 Sender Identity flow
Existing automation enabled and disabled states are preserved
👉 Learn more about Email Automation.
✨ More improvements and updates are on the way!