✨ Features Update

🧩 Item Lock Hold (Universal Lock Types)

We’ve expanded the lock-handling flow to support both account locks and screen locks, helping teams continue inspections without delays and reduce back-and-forth with customers.

What’s included:

• Universal Item Lock Hold status

• Item-level lock classification (Account lock / Screen lock)

• Screen lock types support (PIN, Passcode, Pattern)

• Customer Portal actions per item (confirm unlock or submit unlock info)

• Locked Items tab with Lock Type and Unblock Status Item

• Ability to view submitted unlock data and mark items as verified

• Encrypted storage for unlocking data with auto-deletion after verification or 72 hours

This update helps reduce inspection blockers and speeds up the overall processing flow.

👉 Learn more about Item Lock Hold

🗺️ Store Locator – View on Map Enhancement (Widget – In-Store Selection)

We’ve improved the store locator in the widget so that, when customers choose the In-Store option, locations are shown only after a clear location context is provided.

What’s included:

• “View on map” is hidden until a location is provided

• Search map button removed, so results auto-trigger once location is provided

• Location input via “Use current location” or manual search

• Nearest store calculation after the location is set

• Pagination when more than 10 locations are available

• Fallback search using the backend when Google Autocomplete is unavailable

This ensures a more accurate and intuitive store selection experience during the In-Store flow.

👉 Try View on Map directly in the In-Store flow

💰 Coupon Code Improvements

We’ve improved how coupon codes are validated and applied to ensure clear feedback and consistent pricing across offers.

What’s included:

• Validation of coupon codes during offer creation

• Clear error response for invalid coupon codes

• Correct discount application for valid coupon codes

• Coupon type and value stored at the time of offer creation

• Recalculations always use stored coupon logic

• Updates to coupon configuration only apply to new offers

• Frontend-ready error messaging for invalid inputs

• Terminology update from “Promo” to “Coupons.”

This helps prevent confusion and ensures pricing remains stable and predictable.

👉 Learn more about Coupon Logic

📎 Easy Offer Attachment Sortcode

You can now include customer-submitted files directly in New Offer email notifications.

What’s included:

• Sortcode {:offer-file} available in Edit Notification

• The attached file rendered in the email when provided

• Email continues to send normally when no file is attached

• Support for files from the Easy Offer submission payload

This helps provide more complete information directly in email notifications.

👉 Learn more about EasyOffer

📊 Data Updates

🆕 New Catalog Additions

We’ve expanded the catalog with new devices, cameras, lenses, accessories, and smartphones across multiple brands, including Apple, Google, Canon, Nikon, Leica, Sony, Panasonic, Zeiss, and more.

Examples include:

• Google Pixel 10a

• Motorola Moto G Power (2024)

• Canon EOS and RF lens lineup expansions

• Leica M11 and accessory updates

• DJI Osmo Pocket 4

• New binocular and spotting scope models from Bushnell, Zeiss, Nikon, Leica, Meopta, Kowa, and others

• New lens additions from Laowa, Sigma, Tamron, Viltrox, Voigtlander, and Zeiss

• Huawei, LG, and BlackBerry device additions

• Samsung Galaxy Z TriFold

• Nintendo Switch accessories updates

Also, we’ve introduced network compatibility mapping for smartphones to improve carrier support at the device level across regions.

Examples include:

Boost Mobile, Straight Talk, T-Mobile, Verizon, AT&T, Vodafone, O2, Orange, Telstra, and other global carriers

👉 See the full list in the Data Updates Help Guide, March 30, April 07, and April 15.

✨ More improvements are on the way!