✨ Features Update

🎨 Rebranding: Dashboard Visual Alignment (Phase 1)

We’ve applied surface-level rebranding updates across the dashboard to better align with the new Reusely brand identity without introducing major structural changes.

What’s included:

• Updated primary and secondary brand colors

• Improved neutral palette and semantic colors (info, success, warning, danger)

• Typography refinements for better consistency

• New favicon applied across the platform

• Introduction of design tokens for scalable styling

• Visual updates applied to core UI elements (buttons, inputs, tabs, labels, etc.)

⚠️ This is not a full redesign and does not include a new design system rollout.

👉 This is a foundational step toward a future Design System v2.

🧾 Customer Portal: Seller Accepted Message Templates

You can now fully customize the confirmation message shown to customers after they accept an offer.

What’s new:

• Added Mail-In Accepted Offer template

• Added In-Store Accepted Offer template

• Fully editable message content

• Support for dynamic token shortcodes, including:

  • {:company-phone}

  • {:location-phone}

  • {:company-email}

  • {:location-email}

  • {:customer-address}

These templates help you provide clearer instructions and a more branded post-acceptance experience.

👉Learn more about Customer Portal

📥 Exports: Faster & More Reliable Downloads

We’ve improved the export experience by removing email delivery and replacing it with direct downloads.

What’s improved:

• Exports now download directly from the app

• Real-time status tracking (queued, processing, ready, failed)

• Progress indicator for better visibility

• Clear messaging on navigation and interruptions

• Retry option for failed exports

This ensures faster access and reduces the risk of missed or delayed export files.

🧩 Custom Workflows: Create Columns in Custom Status

You can now create custom columns directly while working within a custom status.

What’s improved:

• No need to leave the workflow to add columns

• Works across all buyback types (Mail-In, In-Store, EasySell, Batch Quote)

• Immediate availability after creation

• Built-in validation to prevent invalid or duplicate columns

This removes friction and improves workflow configurability.

👉Learn more about Offer Management

🌍 Customer Portal: Language Selection

Customers can now choose their preferred language directly in the Customer Portal.

What’s new:

• The language selection dropdown is available after login

• Consistent experience with other localized areas

• Improved accessibility for global users

📊 Data Updates

🆕 New Catalog Additions

We’ve expanded the catalog with the latest devices and accessories.

Examples include:

• Samsung Galaxy S26 series

• Samsung Galaxy Buds 4 / 4 Pro

• Apple iPhone 17e

• Apple iPad Air (M4)

• Apple MacBook lineup (M5 series)

• Garmin Venu 4

• Soundboks speakers

Also, we’ve made naming corrections and standardizations for better consistency.

Examples include:

• Lens naming simplification (Laowa FF II series)

• Flash model standardization (Godox V480 series per mount type)

👉 See the full list in the Data Updates Help Guide March 11 and the Data Updates Help Guide March 14.

✨ More improvements are on the way!