You asked, we delivered. Now you can customize the confirmation messages your customers see right after they accept an offer—whether it’s In-Store or Mail-In.

What’s New?

• 🏬 In-Store Accepted Offer Text Info
  

• 📦 Mail-In Accepted Offer Text Info

• Both are fully editable templates, right from your Customer Portal settings

• Add helpful info, friendly instructions, or just a warm thank-you message 💬

• Use smart shortcodes to auto-fill details like phone numbers, emails, and customer address

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Why You’ll Love It:

No more bland messages. Make it personal, branded, and helpful—your way.

📋 Where to Find It

Head to Customer Portal Settings and look for:

• Mail-In Accepted Offer Text
  
  

• In-Store Accepted Offer Text
  
  

You can edit, preview, and save your new messages right there. 🛠️

🤖 Tokens That Do the Work for You

Pop in one of these and we’ll do the rest:

These little tokens pull in real data automatically:

• {:company-phone} – Your business phone
  
  

• {:location-phone} – Store location phone
  
  

• {:company-email} – Default sender email
  
  

• {:location-email} – Store email address
  
  

• {:customer-address} – Customer’s offer address