November 27th, 2025

Improved

Fixed

✨ What’s New: Features & Stability Improvements – November 27, 2025

✨ Features Update

👤 New: Ownership & Role Management

We’ve rolled out a more structured Roles & Permissions system to provide greater clarity and control. Every account now has a dedicated Owner, while Admin, User, and Custom roles include system-defined permissions for a more consistent and reliable team setup. Only the Owner and Admin can update permissions, ensuring changes stay secure. Ownership can also be transferred directly by the Owner with just a few clicks, keeping control firmly in the right hands. Manage everything easily from your Users Settings page.

👉 Learn more about Setting Roles and Permissions here


✨ Smarter, More Flexible Conditional Questions

Conditional Questions are no longer API-only. You can now add dynamic, responsive questions directly from the Widget and Create Buyback page to capture more accurate customer details. Just configure them in your Condition Settings.

👉Learn more about Conditional Questions here


🏷️ Safer & Clearer Shipping Labels

To protect your business identity and simplify global use, we’ve added a dedicated Shipping Name field for shipping labels. We also updated terminology to be more universal:

  • Legal Business NameRegistered Business Name

  • Doing Business As (DBA)Brand Name

You can update these directly from your Company Settings page.

👉Also learn about Shipping Settings here


📂 Custom Catalogs for All Users

You can now expand your catalog effortlessly. Add items not found in Reusely by using the default CSV template, uploading it, and the new items automatically appear in your company catalog.

👉Learn more about how to import Custom Catalog here


⚙️ Stability Improvements

We’ve improved to give you a smoother and more reliable experience:

  • Add-ons now respond more consistently.

  • Pricing now displays more accurately based on your settings.

  • Make sure you get informed about the buyback workflow updates more accurately.

Thanks for staying up to date with Reusely! More improvements are on the way, and we’re excited to keep growing with you.