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Completed
Scale the weights with number of books
Right now, every return label from my company assumes the package weighs 3 lbs total, no matter how many books are included. This is causing major issues with USPS since the actual weight is always off. For example: If I send 1 book, the label should say 3 lbs. If I send 2 books, it should be 6 lbs. If I send 3 books, it should be 9 lbs, and so on. Instead, the system always says 3 lbs, which leads to constant mismatches. In the short term, we just need the label weight to calculate correctly (books × 3 lbs). Can you fix the weight calculation for return labels so they scale properly with the number of books?
In Progress
Catalogue Conditions settings / changes are not saved.
We made some changes to the Catalogue / Condition settings and saved this (2x) but the changes are not saved.
Completed
In-Store Location for email New offer not saved.
If we add a location for In-Store offers so when a new In-Store offer is created the personnel will receive a New In-Store offer is created, it seems not to be saved. Field is empty after revisiting.
Waiting on user response
Widget auto-scroll pushes content behind floating headers
The buyback widget auto-scrolls to align with the top of the page when an element is clicked, but our site (and many others) has a floating header for the menu, search bar etc. We need the ability to either stop this behaviour entirely, specify an offset amount to the scroll (which would need to be adaptive based on screen size as the header on mobile is different to the desktop version), or we need direct control over the CSS for that element. I’ve tried every workaround I can think of but nothing will prevent the scroll action from losing content behind the header.
Completed
Dymo Label Printer
DymoConnect Software (older) are no longer supported on macOS Tahoe. Need to update Reusely Help Center articles https://help.reusely.com/en/articles/5484241-label-printing-with-dymo#h_9421a04b2c Download Links Here: https://www.dymo.com/support?cfid=user-guide Some Notes for Users on a Mac: You MUST configure the web service on port 41951 (41952 will NOT work) In MacOS Settings > Privacy & Security > Local Network > DYMO.DLS.Printing.Host must be enabled or it will fail. I contacted Dymo Support over the Phone, and we noticed that Reusely doesn’t prompt/ask to allow DYMO.DLS.Printing.Host automatically causing the printers to not be detected. The workaround Dymo used was to go to a 3rd party software: https://www.cellartracker.com/dymo.asp - when navigating to that site, it instantly prompted to allow the local network, then the Reusely printing worked.
Completed
Easy offer address
https://buybackpros.com/easy-offer/ Address section is searching for places, not addresses