Upload HEIC photos in the Offer Widget

I’m often creating offers from my iPhone, and most of my photos are saved as HEIC by default. Right now, when I try to add those images in the Offer Widget, the upload fails. I either have to go convert the photos to JPG/PNG somewhere else or give up on the offer entirely.

This adds a lot of friction—especially when I’m moving quickly. If I can’t attach the right images, my offers look incomplete and I’m less likely to finish the process.

Example:
I snapped a few product shots on my iPhone, then opened the Offer Widget to submit them. The JPGs upload fine, but the HEIC files error out. I have to AirDrop them to my laptop and convert them before trying again. By then, I’ve lost momentum (and sometimes I just abandon the offer).

What I’m asking for:
Please allow HEIC uploads in the Offer Widget, process them correctly alongside JPG/PNG, and display them reliably—without me needing to convert anything. Keeping image quality intact while ensuring they work everywhere in the app would be ideal.

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Upvoters
Status

Completed

Board

Suggest a Feature

Date

6 months ago

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