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Payment Method Restrictions for NIB (New In Box)

Suggest a Feature

Currently, customers selling "New" (sealed) devices can select any available payment method. NIB devices carry a significantly higher risk of fraudulent origin or empty-box scams.

To mitigate financial risk, we need the ability to limit payout options specifically for items marked in "New" condition.

Introduce a conditional logic layer in the checkout/payout flow that filters available payment methods based on the Product Condition attribute.

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  • Purple Quesadilla

    •

    Feb 3

    For some inspiration - BuyBack World introduced this feature to reduce fraudulent activity.

    “Since your cart contains items in NEW condition, PayPal is the only available payment method and you will be paid through the Goods & Services option so a 2.9% fee will be deducted from your total payout.”

    Introducing this as an optional to-enable feature would combat multiple pain points:

    - NIB (New in Box) Devices that are sold with Installment Agreements/Device Payment Agreements that later are reported as non-pay/lost/stolen after the sale.

    - NIB Devices that are reported stolen after the sale

    - Encourage users to accurately describe their non-NIB box by blocking certain payment options.