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Feature Request: Reusely Sandbox Account Environment

We’d like to propose the creation of a Reusely Sandbox Environment, designed as a safe testing and customization space for users to experiment with workflows, notifications, and other platform settings without affecting live production data.

Proposed Implementation

Domain:

A dedicated subdomain such as sandbox.reusely.com to host the sandbox environment.

Access & Credentials:

  • Sandbox login should use the same credentials as the production account for seamless management.

  • Clear visual indicators, such as a red border or frame labeled “🧪 SANDBOX,” to distinguish the environment from production.

Functionality

  • The sandbox account should be a carbon copy of the production environment, including:

    • Workflows

    • Notifications

    • Branding settings

    • Integrations

  • Replace real data (e.g., Inventory, Invoices, Orders) with dummy placeholder data.

Widget Behavior:

  • The Buyback widget within the sandbox should not generate real transactions or display embed codes for public use.

  • Instead, the sandbox should feature a widget preview inside the dashboard to simulate order creation and customer interaction.

Persistence & Reset Options

  • The sandbox environment should be persistent, not automatically reset unless prompted.

  • Include a “Reset Sandbox” button, which resets all settings to match the current production state.

Access Tier Recommendation

We recommend making Sandbox Accounts available to Pro-tier plans and above, offering them as a premium feature for businesses that frequently customize workflows or run complex automations.

Benefits

  • Safe testing: Experiment with automations and UI changes without production risks.

  • Confidence in customization: Validate workflow edits before deployment.

  • Faster iteration: Allow teams to trial configurations collaboratively.

  • Improved onboarding: New admins or developers can learn safely.

Status: Scoping3 comments

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Comments3

  • Peach Newt

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    Nov 24, 2025

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    Merged request

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    2 votes

    Demo account for White-Label

    Our white-label partners want to be able to “sell” the dashboard without showing all of their customers in the list when they click the account dropdown. What can we do to have a “demo” setting or something that hides customer accounts for demo purposes?