Sometimes customers submit the same buyback multiple times, and they get different emails reminding them of each buyback. If there was a way to keep that from happening so that they don’t get multiple emails that confuses them. For example, a customer submits and ships one buyback but had submitted the same item for buyback a few days ago, the same name, address, and item. Now they have 2 identical buybacks, one active leads and one in-transit. One email says don’t forget to ship your phone, the other says your phone is on its way. We get a lot of people emailing us worried because they’re seeing conflicting emails. This isn’t urgent, but it would be nice to have a way to identify these duplicates and flag them so they don’t get emailed.