Delayed payment option
We’d like the ability to offer delayed payment options for sellers, such as:
Payment after 15 days
Payment after 30 days
Payment once the item is sold
The idea is to incentivize customers to choose these options by potentially receiving a higher payout for their device if they are willing to wait. This could help us:
Give customers more control over their trade-in
Encourage sellers to list higher-value items
Align payouts with our sales cycles while keeping users happy
We’d love to hear your thoughts.
Thank you for considering!
Best,
Jyoti
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Comments1
Fuchsia Eagle
Nov 5, 2025
Hi @Jyoti Bajaj
Thank you for your feedback and for requesting this feature.
It looks like you’re also interested in hearing our thoughts on this. I’m happy to share mine — not as a Reusely team member — but as someone who ran a buyback business for over a decade. So please take this as an “outsider” opinion.
One major thing I learned over the years is this: customers will almost always choose faster payouts over higher payouts.
For example:
A customer might see Company X offering $130 for a device but taking 2 weeks to pay, while Company Y offers $100 and pays in 3–4 days. In reality, most customers will choose Company Y — because they value getting their money faster.
Customers do not like “we will pay you more if you let us delay your payout.”
When I realized this, I created a Same-Day Payment Guarantee — meaning: I promised to process payments the same day I received the device as long as the condition matched what the customer selected. The result?
I started getting more buybacks.
Customers started choosing conditions more carefully so their payment wouldn’t be delayed - somehitng I loved.
Also — as a seller myself (when I was running a buyback business) , I always preferred to sell to buyers who paid faster, even if the price was slightly lower.
Again — this is just my opinion. Others may have different experiences.
But from what I’ve seen, offering a “bonus” in exchange for slower payouts usually hurts conversion — not the other way around.