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Allow Negative Bonus Values in Payout Settings (Cash Offer Adjustments)

Overview:
Currently, the Payout Settings in Reusely only accept positive “bonus” percentages. This limits sellers who need to apply a reduction (negative adjustment) for specific payout methods such as cash offers or non-credit transactions.

Use Case:
Many buyback businesses (including ours, 5Star Wireless) offer both trade-in credit and cash payout options.
Trade-in credit receives the full quoted value, while cash offers are typically 10–35% lower due to instant payout structure.
Right now, Reusely does not allow negative percentages in the bonus field, which prevents accurate automatic calculations and forces manual workarounds or duplicate listings.

Requested Feature:
Please allow the “Bonus Percentage” field in Payout Settings to accept negative values (e.g., –10%, –20%, –35%) to represent payout reductions.
The system should then automatically apply this deduction to the base quoted amount when customers select that payout method.

Why It Matters:

  • Enables more transparent, accurate pricing for customers.

  • Reflects standard industry practices across trade-in and buyback models.

  • Reduces the need for duplicate product lists or confusing manual adjustments.

  • Makes Reusely more flexible for real-world buyback operations.

Example:

  • Trade-In Credit → +0% (full value)

  • Cash (In-Store) → –35%

  • Zelle / PayPal → –15%

Impact:
This would save time, reduce customer confusion, and make Reusely’s payout logic align with how most buyback centers operate.

Thank you for considering this feature — it would be a huge help for many of us managing both trade-in and cash offers through your platform.

2 comments

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Comments2

  • Bronze Narwhal

    •

    Jul 1

    Today I had another client come into my store for an evaluation on a system. Even though I have tried to explain it well on my webpage several times - they were upset that the value offered was in credit, and that we offer less if it is cash.

    In the finalization part of the lock in offer - we can’t even have cash shown, only credit - as we can’t have a negative % on the cash - or have a default payout option that shows that price on the front end.

  • Bronze Narwhal

    •

    May 26

    I have also wanted this as a feature since day 1

    We also offer store credit as our primary payout method and a lower % amount as cash.

    As its not possible, we don’t even have cash as an option when completing, and are loosing clients due to it, or they always come in confused (even though it is written just 2 lines above in bold) that cash out is a lower amount.