August 26th, 2025
Improved

Customers can now upload images of their items directly in the Widget and Trade-In Widget. This allows sellers to provide proof of item condition, while businesses gain better visibility into trade-ins. Admins can also configure uploads to be required or optional.
Image Upload in Widgets: Customers can upload item photos during checkout (Widget) or customer flow (Trade-In Widget). Supports PNG, JPG, HEIC up to 5MB.

Configurable Settings: New Additional Requirement for Widget Offers section (renamed from “IMEI/SN Input Section”). Admins can enable/disable uploads, edit the title and description, and choose Required or Optional.


Dynamic Instruction Messages: Messages adjust depending on whether IMEI/SN, image upload, or both are enabled/required.
Disabled the required field for uploading an image

Offer Details Page Update: “Share Files with Customer” renamed to Files, with new tabs for Images and Attached by Customer.

Gives sellers a simple way to prove item condition.
Builds trust with photos attached directly to offers.
Flexible setup: optional or required uploads.
Improves customer experience and streamlines workflows.
Settings → Offer Settings → Additional Requirement for Widget Offers
Widgets → Checkout Flow (Offer Confirmation step)
Trade-In Widget → Customer Flow (Lock in Offer step)
Offer Details Page → New Files section with image tabs